In the UK we have TUPE and in Europe, the Acquired Rights Directive. One of the first things to take into account is how legislation impacts on staff. What are the human factors to take into consideration when outsourcing jobs? Transfer of Undertakings (Protection of Employment) Regulations or TUPE for short However, clients are human, outsourcers are human and customers are human too so this area should be front and centre of any outsourcing decision. The human factors to outsourcing are often talked about, but in reality, are put in the shade by the other factors. In part three, I’ll explore the financial factors and present with some examples of how outsourcing went wrong, so you can make sure it doesn’t happen to you. In this one, I will cover off human and strategic factors. Previously I covered the technical advantages and disadvantages of outsourcing. It may sound astonishing that companies launch into an outsourcing program without really understanding why they are doing it but believe me, it happens. It is really important that you understand the advantages and disadvantages of outsourcing (and there are both) before embarking on a program to bring in other companies to help run parts of your business. In my last blog I went into the details of why a company would decide to outsource.
What to look out for when outsourcing jobs.